Enterprise quality rating system
(State Enterprise Performance Appraisal: SEPA).
Principles and Objectives
The quality of SOE (State Enterprise Performance Appraisal: SEPA) is an application form Self (Self Assessment) and the criterion of the National Quality Award (Thailand Quality Award: TQA) to system evaluation. The original enterprise The criteria for evaluation on corporate management to drive enterprise development management issues. On par with international standards organizations can say that the SEPA system is a powerful tool of the government to enhance the management of enterprises to enter the international standards which will enhance the competitiveness of the country. The primary focus of the SEPA is the context of the enterprise. This means the implementation of enterprise environments.
In the important relationships in the operation as well as challenges and strategic advantage, which covers the management of the enterprise as a whole. Contains the entire 7th Group, which specify the nature of the operations and results that enterprises achieve such leadership (group 1) strategic planning (Group 2) focus on customers and markets (group 3) Workforce Focus (category 5), process management (. Chapter 6) and the result (group 7) by operating all geared towards results, which contains the results of product and customer service, marketing, finance and internal operations including personnel, good governance and accountability, and to the nation. social All systems are based on measurements.
Analysis and Knowledge Management (Section 4), which encourages enterprises have managed to effectively improve the performance and capabilities.
Committee on State Enterprises Evaluation Has resolved in the meeting of 5/2551 on July 30, 2551 approved quality system SOEs (State Enterprise Performance Appraisal: SEPA) system used to further evaluate the current state. Including the approval of state enterprises to sign the SEPA implementation plan based SEPA schemes and support enterprises of the Office of the State Enterprise Policy Office (SEPO.) Shall proceed from the year 2552 onwards and appointed committees. The quality of care enterprises up to oversee the introduction of SEPA system used in the enterprise with the approval of the plans and time frame capitalization to SEPA by considering the availability of corporate management. Which is determined by the evaluation of the rate of corporate management. The enterprise group
(Update on the resolution of the subcommittee overseeing the quality of enterprises in the meeting at 3/2553 dated May 12, 2553) to gradually Sign SEPA later subcommittee overseeing the quality of SOE has approved plans for implementation. SEPA system as follows:
The first year of the SEPA continue to assess the implementation of the current system.
The effect on corporate management (35 percent), and enterprises must plan. Implement SEPA system
The organization and try to do a self-assessment report submitted to the SEPA system SEPO. The assessment team considered.
The second year of the sign SEPA format defined indicators of performance.
Enterprises will be considered from the angle of view based on the Balanced Scorecard is a rating system based on SEPA.
The state still has evaluations on corporate management (35 percent) and to prepare a report on the self-assessment system.
SEPA sent SEPO.
Three years of logging enterprises SEPA will be evaluated and scored.
Assessing the full SEPA system. And continued in the following years.
What is SEPA
Criteria / evaluation methods
Sponsored by SEPA system
1. Group Enterprises to enter the SEPA system based on the availability of corporate management is considering.
From the evaluation of corporate management.
2. The implementation plan for the period divided by the SEPA system is preparing to SEPA.
3. plans to support enterprises of both seminars to educate about the SEPA consulting.
To answer the discussion through various channels such as SEPA Center site and meeting SEPA Clinic, etc.
4. Time Frame Guidelines define metrics and weight of the evaluation of operating enterprises.
According to SEPA's Annual
5. For the year 2555 SEPO. Was conducted as follows.
5.1 plans to prepare personnel SEPO. And plans to support the implementation of the system.
SEPA for enterprises The details are as follows:
1) Project development SEPO. In partnership with the National Productivity Institute.
Curriculum development, personnel skills and ability to develop organizational excellence for executives and officials SEPO.
BA group responsible enterprises, focusing on systems to support SEPA SEPA systems used by such courses include.
The seminar and case studies of Thailand enterprises and organizations of excellence abroad. The activities of the organization.
Can the concept of the Malcolm Baldrige National Quality Award criteria used to develop a successful organization.
2) training seminars on SEPA system to enterprises continued throughout the year.
The topic of the seminar is as follows:
2.1) SEPA Conference for senior executives of state enterprises.
2.2) evaluation criteria, according to SEPA.
2.3) to prepare a report on the results of the organization. (Organizational Performance Report) and preparation.
According to SEPA Roadmap
2.4) training, preparation, performance organization (OPR Coaching).
2.5) training, assessment and reporting results of audits, self-organization.
(Self Assessment Report: SAR).
2.6) training, assessment and reporting results of audits, self-organization (Coach at Site).
The consultation continues through SEPA Clinic.
6. improve the criteria and procedures for evaluating the SEPA system continuously. SEPA criteria to be modern and.
The current corresponds to the criteria of TQA MBNQA and emphasizing the essence of the context of the enterprise, Thailand.
Including a more detailed description of the criteria there are some differences in the perspective of the prototype with users to Thailand.
And there are communication problems understanding in practice.